8.21.2007

bad business, bad

these two companies are hereto and forevermore on my sh** list. if you choose to do business with them, don't say you weren't warned.

1. forest city residential, owners, possibly former, of the landings of brentwood apartments in brentwood, no wait, franklin, tn. (minor detail they'll lie to you about, but i tell you the people at the brentwood library care a great deal about that little lie).

upon moving out of my apartment, forest city decided to charge me for my slightly spotted carpet. this irritates me for two reasons ... they put crappy, therefore impossible to keep clean, carpet in to begin with AND they charge you an exorbinant deposit and pet deposit. and they keep all that money, by the way AND then charge you even more for the (slightly) damaged carpet.

rather than acting on my desire to bitch them out, i complied by sending them my credit card number SIX MONTHS AGO. last week i get a letter in the mail from them telling me my card has been declined. NO CRAP. i lost it last month and the credit card company, being the responsible financiers they are sent me a new one with a new number.

why the hell did it take them SIX MONTHS to try to charge me for my "damages?" they're obviously not the money grubbers i took them for that one month when they tried to charge me for rent twice.

2. at&t, which is the new (old) bellsouth. you can put your phone number on as many do not call lists as you like, there is one business exempt -- the phone company. they call me like five times a day. because i stayed home from work today and was in a particularly grumpy mood, i chose to answer it.

we want to offer you internet service. no. the last time i had bellsouth internet service it went out like once a week. i'm happy with my current service. but you've been a customer for so long now. i told you, i already have service that i plan to keep and you lie, i've only been a customer for like three months, i just finished paying the installation charges. goodbye. click.

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